Set Your Sights on 2024 Success: Achieve Your Private Healthcare Practice Goals

healthcare providers medical offices physicians Dec 19, 2023
An image of the word goals, reminding private practice providers to set them in 2024.

 

As we approach the final stretch of 2023, it's time to plan for a successful 2024. For private healthcare practices, this means setting ambitious yet achievable goals for revenue, patient acquisition, and overall practice growth.

Here are some key areas where you can focus your efforts:

1.  Increase Revenue:

  • Target a specific percentage increase in revenue: This could be a 10%, 15%, or even 20% increase, depending on your current income and growth potential.
  • Expand your service offerings: Consider adding new procedures, such as cash-only options like laser and shock wave therapies for soft tissue pain and wound treatment. These offer high profit margins and attract patients seeking alternative treatment options.
  • Optimize your billing and coding: Ensure accurate and timely billing to minimize revenue leakage.

2.  Attract New Patients:

  • Develop a comprehensive marketing strategy: Utilize online advertising, social media marketing, and local marketing initiatives to reach new patient populations.
  • Offer patient referral incentives: Encourage existing patients to refer their friends and family by offering discounts or other rewards.
  • Partner with other healthcare providers: Cross-referrals with other specialists can open up a new patient pool.

3.  Retain Existing Patients:

  • Provide exceptional patient care: Ensure patient satisfaction by offering personalized care, flexible scheduling options, and convenient communication channels.
  • Implement a patient retention program: Offer loyalty rewards, follow-up reminders, and exclusive offers to keep patients engaged.
  • Collect patient feedback: Regularly gather feedback to identify areas for improvement and demonstrate your commitment to patient satisfaction.

4.  Boost Cash-Only Procedures:

  • Train your staff: Ensure your medical assistants are knowledgeable about the benefits and procedures of cash-only options like laser and shock wave therapies.
  • Offer competitive pricing and package deals: Provide attractive rates and bundle treatments to incentivize patients to choose cash-only options.
  • Utilize live virtual assistants: Doc Assist Me's live virtual assistants can handle administrative tasks such as scheduling appointments, answering patient questions, processing payments, freeing up your medical assistants to promote cash-only procedures, and building relationships with patients.

5.  Secure Referrals:

  • Develop strong relationships with referral sources: Build trust and rapport with other healthcare professionals to encourage referrals.
  • Provide exceptional service to referral partners: Deliver timely reports, communicate effectively, and demonstrate the value you bring to their patients.
  • Create personal relationships: have medical assistants drop by referral offices weekly with little thank-you gifts.  They can share your office's new patient availability and ability to fulfill urgent patient appointments. 

Achieving these ambitious goals requires dedicated effort and strategic planning. Fortunately, Doc Assist Me’s live healthcare virtual assistants can lighten the administrative burden and empower your medical assistants to focus on driving patient acquisition, retention, and revenue growth.

Contact Doc Assist Me today to learn how our live virtual assistants can help you achieve your 2024 practice goals and unlock your full potential.